When we first moved here, we had a complimentary package to very limited TV programs. Most of them were in Spanish and the few American channels seemed to show the same episodes over and over. Even though I’m not a huge TV buff (I have had a few select shows that I’ve liked in the past), I decided that TV was something I wanted for my own sense of what I call normalcy here. So whether right or wrong, we extended our TV access and upgraded to a more diverse package with more American programs.
I thought, since my Spanish is still a work in progress, that chatting with a live specialist via messaging on the computer would be the best way to order the service. The specialist replied with “no habla Espanol?” In which I replied “very little”. She asked me to wait a few minutes and then came back and wanted my phone number. She would have her supervisor call me. Once again, I’m reminded of how hard it must be for foreigners coming to my home country. The supervisor called and spoke English, not perfect but certainly enough to get the job done. My main concern was that we are not locked into a contract for years to come in which I was assured that is not the case. “Great”, I thought, “let’s get this done!” The supervisor said he would request a technician that spoke English and he would arrive on Saturday. Great! But wait, how will he know which house is ours? Addresses here are very, very different. There are no house numbers to identify which building is yours. Basically the address consists of the two nearest cross streets (and there are no street signs here), the town and the province. So I told him to make sure to let them know we are the last house closest to the ocean and the house is purple and blue. In the mean time, I was sent a 7 page contract all in Spanish. Trying to read a 7 page contract in a foreign language is a bit silly, however I did attempt and I read what I thought said the contract was for 24 meses (months)……two years. Hmmm?
Never-the-less Dave and I set aside our entire day on Saturday and cancelled all our other pressing engagements (just kidding…we had nothing going on)! We waited and waited…..and waited. By 5:30 I put a message out on the Crucita Expats facebook page, and here were a few of the comments:
The cable guy was supposed to come today but hasn’t showed up as of yet. In Ecuador, is it common that they might not come the day they say they are? Just curious if anyone else has had similar experience?
I know I know….anything goes here but just curious. lol